New features in latest update of WordStat

Make sure you download the latest version of QDA Miner and WordStat because we are always fixing small issues and adding new features. For example, this month we released WordStat 8.0.13. The updated version performs topic modeling 8 times faster using factor analysis and there is a new hi-res Scree Plot and redesigned factor loading table. […]

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How Text Analytics Adds Value to NPS

    Companies are always trying to find easy and accurate ways to measure customer satisfaction or customer sentiment.  In the last decade Net Promoter Score (NPS) has emerged as a favorite.  Many companies have adopted it as a standard. The one-question survey developed by Fred Reicheld, Bain and Company, “How likely are you to […]

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