Provalis Research’s CEO in KMWorld Magazine

While there is no doubt that text analytics is essential to extract insights from unstructured text data, Provalis Research’s CEO Normand Peladeau argues that companies should move beyond simple sentiment and social media analysis. He also talks about what to expect and not to expect from text analytics. A case study illustrates how Provalis Research Text Analytics Tools helped Explorance, a leading provider of training experience management (TEM) solutions, analyze large amounts of written customer feedback and quickly find meaningful insights.

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