A major update of Windows 10 Creator currently being rolled out by Microsoft via their automated update process, may have an impact on the activation of QDA Miner, WordStat and SimStat. You may be asked to reactivate the software the first time you use it with Windows 10 Creator. The reactivation process is a straightforward and short process which only requires that you re-submit your License Activation Code, your Current License Code Password, and enter a New and Never Used Password. If you forgot your License Activation Code or Current License Code Password, you can request QDA Miner, WordStat or SimStat to send you this information automatically by email. If you still need assistance, you can contact us at firstname.lastname@example.org or call us +1-514-899-1672.