FAQ

Below are some of the questions we’ve commonly received concerning our software. Click on a question below to see the answer. If you can’t find  an answer to your question, then please fill out our online support form. A member of our technical support team will answer your inquiry within 24 hours.

   

On how many computers can I Install a single license? +
I purchased a new computer. How do I transfer my license? +
I just ordered but I didn’t receive any download instructions. What should I do? +
Can I use Provalis Research software on an Apple Mac or Linux computers ? +
Is there a limit to the number of documents I can import? +
Can I import PDF Documents? +